Retail Sales Assistant
We are looking to recruit a Full-Time Sales Assistant to join our small, close-knit team, in our Queens Park based showroom. The candidate should have a solid, proven sales background and be keen to sell.
You will work under our Retail Manager to support the day to day running of the showroom, as well as being an ambassador for the brand and offering a high level of customer service to all clients.
Charlie Brear is an independent, high-end luxury brand specializing in designing and producing directional bridal and eveningwear collections for the style aware customer.
The role will include:
Taking one-to-one appointments with brides and offering flawless customer service from first booking to wedding day and beyond.
Selling wedding dresses to brides. Giving 100% attention to every customer to reach monthly targets.
Ensuring visual merchandising, replenishment of stock and general showroom standards are perfectly maintained inline with company guidelines.
Booking in clients via our online system. Emailing and contacting clients in a professional manner. Ensuring brand customer service standards are always met including bookings, scheduling, after care follow up, etc to guarantee the best customer experience possible.
Assisting with set up and running of company events (including designer days, styling events and private sales events across both bridal and RTW).
The role will also incorporate all duties involved in the general day-to-day running of a luxury retail showroom, including housekeeping, sundry ordering, etc.
This is a challenging and varied position, but will give the right candidate the opportunity to play a pivotal role in the retail growth and development of an innovative and inspirational brand. The ideal candidate will have a strong sale background and a minimum of 1 years’ experience in selling to consumers. Given our clientele and product, our staff must be impeccably presented and able to deliver a friendly and mature level of customer service. Due to the nature of our appointments, which involve helping female clients to undress, we regret this role is only suitable for female applicants. As we are a small company, a positive, can-do attitude, good organizational skills and the ability to work well as part of a team and support other departments is key. Administrative responsibilities, so must be competent in Excel, Word, Photoshop also a desired skill but not necessary. Basic sewing skills also desired.
Hours: Tuesday, Wednesday, Thursday evening, Friday, Saturday.
Salary: based on experience, plus inclusion in the company bonus scheme.
Further benefits include access to the company pension scheme (subject to Ts and Cs), generous staff discount and holiday allowance.
To express your interest, please contact firstname.lastname@example.org with your CV and covering letter